Experiencing a Google Ads account suspension due to counterfeit goods can be challenging. At ClickMend, we specialize in assisting businesses to navigate and resolve such suspensions effectively.
Understanding the Suspension
Google enforces a strict policy against the promotion of counterfeit goods. If your account has been suspended under this policy, it indicates that Google has identified your ads, website, or app as attempting to pass off counterfeit products as genuine.
Steps to Reverse the Suspension
- Review Google’s Policies: Familiarize yourself with Google’s Counterfeit Goods policy to understand the specific violations.
- Audit Your Website and Products: Ensure that all products advertised are authentic and that your website accurately represents your business and products.
- Gather Documentation: Collect evidence such as invoices, supplier agreements, and product authenticity certificates to prove the legitimacy of your products.
- Submit a Detailed Appeal: Craft a comprehensive appeal to Google, outlining the steps you’ve taken to address the issues and prevent future violations.
How ClickMend Can Assist
At ClickMend, we offer expert guidance to help you navigate the appeal process:
- Comprehensive Review: We conduct a thorough analysis of your website and advertising practices to identify potential issues.
- Documentation Support: Our team assists in gathering and organizing the necessary documentation to substantiate the authenticity of your products.
- Policy Compliance: We ensure that your business operations align with Google’s policies, enhancing the likelihood of a successful appeal.
Preventing Future Suspensions
To maintain a healthy Google Ads account:
- Regularly Update Product Listings: Ensure that all product information is accurate and up-to-date.
- Maintain Clear Supplier Relationships: Work with reputable suppliers and keep records of all transactions.
- Monitor Account Activity: Regularly review your account for any policy violations or warnings.
If your Google Ads account has been suspended for counterfeit goods, contact ClickMend today. Our team is dedicated to helping you resolve the suspension and restore your advertising capabilities.